The future of recruitment. A lot of people talk about the future of recruitment being AI or other forms of automated processes – but actually the future of recruitment is more around building a relationship with the right candidates. Recruitment should be approached with a person to person interaction in order to build a relationship that will last for life.
Their CV may tell you their past experiences and capabilities but what about potential? What about the ability to mould someone into the perfect candidate for your business? The ability to see whether such a relationship can be built requires human interaction. AI may choose the relevant key words, but what about those key skills you didn’t think were relevant but may bring a new direction and outlook to your business that enables your business to grow?
There’s a famous joke which we have all heard but also speaks a lot of truth in light of this notion of potential.
“What if we spend all that time and money training them and they leave?”
“What if we don’t and they stay?”
Potential – that is the key word. Whether it is potential to see things in a new light or whether it is the potential to mould and train someone into the perfect candidate for your business. As well as potential, the relationship involves trust.
The ability to trust that the individual will give as much back to the employer as the employer gives to the employee.
The current situation according to the CIPD is one of Half of workers say their skills are not well matched to their job, being either overskilled (37%) or underskilled (12%).
Richard Branson says it all: “Train people well enough so they can leave, treat them well enough so they don’t want to”
This equality is what makes a good, successful working relationship. Either option results in your business growing in either human resources or taking a new direction gaining you more profit. The ability to understand someone’s potential and whether you can build a relationship, for that AI is not yet equipped. To bring this into your business requires a culture-first approach, where you market yourself, your business and your vision and see if the candidate shares the same one, regardless if they have matched on all the key words AI picked out for you. The important and road to success is having the right people around you. Something you don’t want to miss out on just because AI didn’t pick out the right key words.